SFA E-zine – The Tuesday Edition
 

Dear Member, 

 

Welcome to this week's edition of our SFA e-zine.   We have a busy few weeks of events ahead in SFA. 

 

Today we share a guide on managing rest periods according to the Working Time Act.  We have seen a large increase in queries over the past couple of weeks in relation to the Act and are going to produce a series on the topic.

 

We are excited that the SFA Awards are now open for applications.  To kick start this off we have a networking and panel discussion on the 27 September join us to learn how you can use digital to grow your business

 

SFA is rolling out a new campaign called Grow, Scale, Succeed: securing and finding the right people. This campaign will focus on recruitment, employee engagement and Smart Working.

 

Our FREE monthly Business Bytes events are starting on 3 October.  This event gives you a 6 step sales process on how to successfully grow your business.

 

Next Wednesday, 26 September, we have our Employment Law Conference in Cork.  With only 7 days to go book now to avoid disappointment.  We will also be taking the conference to Dublin on 10 October.

 

As always, we’d love to hear from you about any queries you may have, issues you wish to have raised with Government or other stakeholders and your ideas on how we can improve the business environment for us all. Please contact me on tel: 01 605 1602 or e-mail: sven@sfa.ie or tweet: @SFA_Irl or visit: www.sfa.ie.

 

Kind regards, 

Sven Spollen-Behrens

SFA Director


NEWS
Managing those Working Time woes part 1 – rest periods
 

In the first part of our Working Time series, we look at the definition of working time, who it applies to, daily rest periods, weekly rest periods and the maximum working week. Read and keep this article to manage those Working Time woes….


The Organisation of Working Time Act is a piece of legislation that protects the employee’s health and wellbeing in relation to rest periods and breaks from work. Over the coming weeks we will discuss what your legal obligations are under the Act in relation to the following:

  • Rest breaks during the day
  • Weekly rest breaks
  • The maximum working week
  • Sunday working
  • Night work
  • On standby and call out
  • Mobile workers
  • Travel time
  • Double employment
  • Employment of young persons
  • Record keeping

What is working time?

Working time is defined as any time that the employee is at his or her place of work or is at his or her employer’s disposal and is carrying out or performing the activities or duties of their work.

 

Who does it apply to?

  • Most employees
  • Apprentices
  • Agency workers – the end user is responsible for managing the Working Time not the recruitment agency they are employed by

The following employees have some exemptions in relation to rest periods and the maximum working week such as:

  • Employees who define their own working time, for example a CEO or other senior executive
  • A family member who works in the business
  • Employees who work in the civil protection services e.g.: prison officers, fire fighters and so forth

This week we give you the run down on rest breaks during the day, weekly rest periods and how to ensure your employees do not exceed the maximum working week. It important to note that rest periods are not working time.

 

Daily rest periods for workers aged 18 and above:

Employees must receive the following rest periods throughout the working day:

  1. 15 minutes for every 4.5 hours worked
  2. 30 minutes for every 6 hours worked
  3. 11 consecutive hours within every 24 hour period

The 15-minute break can form part of the 30-minute break for employees who work 6 hours or more per day. The employer is not obliged to pay for breaks and these can be unpaid.

 

Variations of the daily rest periods for workers aged 18 and above:

  1. A special provision applies for shop employees. They are entitled to a one-hour break if they work six hours or more and are scheduled to work between 11:30am to 2:30pm
  2. Some sectors may be exempted from statutory rest times in line with collective agreements or those cover by a Sectoral Employment Order (SEO)

Weekly rest periods for workers aged 18 and above:

  1. 24 consecutive hours within every 7 days

This period can be averaged over 14 days. If the weekly rest day is preceded by a working day, then the employee must receive their daily rest entitlement of 11 hours consecutive rest first. What this means is that the employee is entitled to 35 hours consecutive rest. The 35 hours rest can be shortened to 24 hours for objective technical reasons relating to the work concerned. Unless the contract of employment states otherwise, the employee is entitled to have Sunday off as their weekly rest period. If the weekly rest is averaged over 14 days, at least one rest day must be a Sunday. This information details the legal minimum weekly rest periods, however, most employers provide for longer weekly breaks.

 

Maximum weekly working time for workers aged 18 and above

The maximum average working week is 48 hours. The 48 hours can be averaged using one of the following reference periods:

  • 2 months for night workers
  • 4 months for the basic reference period
  • 6 months for employees who carry out certain activities which are detailed in the Organisation of Working Time Act, whose work is subject to seasonality, foreseeable surges in activity or in ensuring the continuity of service or production
  • Up to 12 months as set down in a collective agreement that has been approved by the Labour Court

An employee can legally work over the 48 hours per week for a number of weeks or months but this must be balanced by a reduction in the number of hours worked in the remaining weeks of the reference period. For example if your business is using the 4 month reference period and an employee works 50 hours a week for eight weeks and then 40 hours per week for the next eight weeks, their average over the entire 16 weeks is 45 hours per week which means they comply with the Working Time Act for that period of time.

 

It is important to remember that only time spent physically working and being at the employer’s disposal is used to calculate the number of hours worked. The following should be excluded from your calculations:

  • Rest breaks
  • Annual leave
  • Public holidays
  • Other types of leave

Keeping records

It is a legal requirement to keep records of hours worked and rest periods and they must be retained for three years. You can either do this using an electronic clocking in method or ensuring that employees complete a time sheet. You can download a manual time sheet here.

 

Our next Working Time article will focus on Sunday working, night worker, standby and call out.

 

In the meantime, you can download our guideline on Working Time here or if you would like to discuss it further you can contact Helen on 01 605 1668 or at helen.quinn@sfa.ie

Using Digital to Grow Your Business - SFA Awards Networking Evening
 

Digital technologies are changing customer and employee engagement, as well as processes and products – with big opportunities for those that can keep up. Our event will be jargon free and will give you practical, hands-on advice on how to make Digital work for you.





As part of our 15th SFA National Small Business Awards Programme we would like to cordially invite you to a networking event

Using Digital to Grow Your Business

 

Thursday 27 September 5.30pm – 8pm

Venue: SFA, 84 - 86 Lower Baggot Street, Dublin 2

 

Digital technologies are changing customer and employee engagement, as well as processes and products – with big opportunities for those that can keep up. Our event will be jargon free and will give you practical, hands-on advice on how to make Digital work for you.

We have a great line up of speakers as well as panelist and the event will last for approximately 75 minutes with an opportunity to network before and after. Refreshments will be provided.

 

Programme

 

5:30pm – Registration, networking & refreshments

6:00pm – Welcome from Sven Spollen-Behrens, SFA Director

6:05pm – Welcome from Sue O’Neill, SFA Chair / Chair of the Awards judging panel

6:10pm – Presentation from speakers

 

• 6:10 – 6:30 – Using Digital to Grow your Business - Ronan O’Neill, Philip Donnellan, Digigrow

• 6:30 – 6:50 – DIY Digital – I Spy Leads - Cathy McGovern, owner and founder of Inspiration Marketing

 

6:50pm – Panel discussion

7:15pm – Networking and refreshments

7:45pm – Event close

 

This event is free to attend but please pre-register online here.

 

SFA Survey; Grow, Scale, Succeed: securing and keeping the right people
 

SFA is rolling out a new campaign called Grow, Scale, Succeed: securing and finding the right people, and we need your help...


The focus of this new initiative will be on recruitment, employee engagement and Smart Working. Smart Working combines the use of technology that enables employees to work remotely at home, in a co-working space or a hybrid model (a mix of working in the office and remotely).

 

Over the coming months we will roll out a programme enabling you as a small business owner to secure and keep your talent and develop new, smarter ways of innovating the workplace.

 

In order for us to deliver the right tools, events and activities that suit your business needs we would need your input! We encourage you to visit https://www.surveymonkey.co.uk/r/SFA_Talent and complete the survey. It takes about 8 minutes. Answers will remain anonymous and confidential unless you opt to include your contact details.

 

The closing date for the survey is 5 October at 5pm. If you have any questions please do not hesitate to contact us on 01 605 1668 or at helen.quinn@sfa.ie

 

6 step sales process to grow your business
 

The SFA Business Bytes series is back. These events, which are entirely free of charge, offer small businesses access to expert information and advice and an opportunity to network with their peers. The series is supported by Bord Gáis Energy.


Today, most of us will use a GPS system to help us travel from A to B. So how do you get from A to B in your Sales (where you are and where you want to be)? Using a GPS formula, you can help your business by creating;

 

Goals - What are your sales goals

Planning - What plan is required to help you achieve those goals

Sales plan - Creating a sales strategy & process for your business

 

‘’A Goal without a plan is just a wish’’

 

Join us on for our next Business Bytes Networking event where the focus will be on sales growth for your business with the owner and founder of Sales Performance (www.salesperformance.ie), Jo Collins.

 

Date:               Wednesday, 03 October 2018

Time:               6:00pm-8:00pm

Duration:         2 hours

Venue:             SFA Offices, 84-86 Lower Baggot St, Dublin 2

 

With over 25 years’ experience in Sales and Sales Management, Jo Collins believes that the most competitive advantage any company is its people. A great leader will inspire their team to dream big, learn more, do more and become more.

 

Jo’s approach to business growth, is very practical, and she shares techniques and tips on what has been successful in her previous roles, and what has worked in developing her own business.

 

Her experience in both the corporate sector and as a business owner has given her the opportunity to experiment with many techniques, so she knows what works. She engages with the material she teaches on a daily basis to build her own business and only recommend strategies that deliver results.

 

This event is entirely free of charge, but you must pre-register.

 

 

 

EVENTS
Using Digital to Grow Your Business
 
  • 27 September 2018,  SFA Offices

As part of our 15th SFA National Small Business Awards Programme we would like to cordially invite you to a networking event

Using Digital to Grow Your Business

Thursday 27 September 5.30pm – 8pm

Venue: SFA, 84-86 Lower Baggot Street, Dublin 2

Digital technologies are changing customer and employee engagement, as well as processes and products – with big opportunities for those that can keep up. Our event will be jargon free and will give you practical, hands-on advice on how to make Digital work for you.

We have a great line up of speakers as well as panellist and the event will last for approximately 75 minutes with an opportunity to network before and after. Refreshments will be provided.

Programme

5:30pm – Registration, networking & refreshments

6:00pm – Welcome from Sven Spollen-Behrens, SFA Director

6:05pm – Welcome from Sue O’Neill, SFA Chair / Chair of the Awards judging panel

6:10pm – Presentation from speakers:

  • 6:10 – 6:30 – Using Digital to Grow your Business - Ronan O’Neill, Philip Donnellan, Digigrow
  • 6:30 – 6:50 – DIY Digital – I Spy Leads - Cathy McGovern, owner and founder of Inspiration Marketing

6:50pm – Panel discussion

7:15pm – Networking and refreshments

7:45pm – Event close

This event is free to attend but please pre-register.

For all queries on the event, please call the event organiser:
Briana McTiernan, Tel: +353 1 605 1622

6 step sales process to grow your business
 
  • 03 October, SFA Offices, 17:30

Join us on the 3rd October, where the focus will be sales growth for your business with Jo Collins

With over 25 years experience in Sales and Sales Management, Jo believes that the most competitive advantage any company has is its people. A great leader will inspire their team to dream big, learn more, do more and become more.

Jo’s approach to business growth, is very practical, and she shares techniques and tips on what has been successful in her previous roles, and what has worked in developing her own business.

Her experience in both the corporate sector and as a business owner has given her the opportunity to experiment with many techniques, so she knows what works. She engages with the material she teaches on a daily basis to build her own business and only recommend strategies that deliver results.

Specific to Sales Performance’s delivery methods are empathy, action, and engagement.

This event is entirely free of charge but you must pre-register.

What Does ‘Digital Transformation’ Mean for Small/Medium Sized Businesses?
 
  • 09 October 2018, Online webinar, 2pm

What Does ‘Digital Transformation’ Mean for Small/Medium Sized Businesses?

This webinar will teach you how utilising technology in your business reduces your operating costs and will improve your interactions with your current customers. Learn how harnessing the power of technology can help to automate internal operations and increase customer engagement.

Book you place today: https://attendee.gotowebinar.com/register/6366907191978835457

For all queries on the event, please call the event organiser:
Gillian O'Keefe, Tel: +353 1 605 1664

TRAINING PROGRAMMES
Only seven days to book your place at the Cork SFA Employment Law Conference
 

Are you a small business owner based in Cork or the surrounding areas?


Do you want to find a better way of managing the following HR issues?

  • Absenteeism
  • Poor performers and hard to manage probation issues
  • Understanding the correct procedure for disciplinary issues?

 

Or would you like to know more about how to deal with:

  • Managing workplace stress
  • Implementing a drug and alcohol policy in the workplace
  • Managing sexual harassment and understanding your obligations
  • Understanding the changes in retirement age and managing requests for longer working

 

If the answer is yes book your place at the SFA Employment Law Conference today and receive on the ground practical advice that includes recent case law examples to help you manage the employee life-cycle.

 

Book now to avail of the SFA price of only €190 for this all-day event.

 

What you need to know for the Cork Employment Law Conference

 

Date:               26 September 2018

Time:               09:00 -16:00

Venue:             Rochestown Park Hotel, Douglas, Co Cork

How to book:   www.sfa.ie/0/empconfcork

 

We are also sharing this great content in the Dublin SFA Employment Law conference on 10 October.

 

What you need to know for the Dublin Employment Law Conference

 

Date:               10 October 2018

Time:               09:00 -16:00

Venue:             Herbert Park Hotel, Ballsbridge, Dublin 4

How to book:   www.sfa.ie/0/empconfdub