Call for input: Changes to water charges for businesses

In August, the SFA made a submission to the Commission for Regulation of Utilities (CRU) on Irish Water’s Non-Domestic Tariff Framework. The CRU has now analysed this and other submissions and issued a paper setting out their proposed decision on Irish Water’s Non-Domestic Tariff Framework which will apply to Irish Water’s non-domestic customers.


View the CRU Proposed Decision paper.


The CRU Proposed Decision paper is drafted to inform affected customers and interested parties of the CRU’s proposed decision and provides stakeholders with another opportunity to provide input prior to the CRU reaching a final decision on the Tariff Framework and non-domestic tariff rates.


In our 2018 submission the SFA sought an increase of the Standard class threshold to 2,000m3 per year. Unfortunately, this proposal was not adopted by the CRU but the standing charge has been reduced so some members should see a reduction in their new charge. In addition, we were disappointed to be informed that Irish Water will not set out the details of its proposed process to classifying customers until Phase 2 of this Project (in Q4 2019). We continue to have questions on transitional rules.


The SFA welcomes the decision that for connections that will face an annual bill increase of €750 or greater, Irish Water is to automatically apply a 10% cap (if required) to their annual bill increase in any one year. We also welcome clarification around any possible changes to billing schedules.


We would encourage members to use the Irish Water Business Tariff Calculator to get an idea of what your new charge could be and to let us know your views on this and the CRU’s Proposed Decision paper. Feedback should be sent no later than close of business on Thursday, 9 May to, in order for us to draft our submission in enough time.


Please note that the new tariffs will not be implemented (and applied to customers’ bills) until the start of Q2 2020, providing customers with approximately nine months to plan for this. 


If you have any queries, please feel free to contact SFA Senior Executive, Elizabeth Bowen on

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Call for input: Changes to water charges for businesses
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