New legislation on Gift Vouchers introduced
The Consumer Protection (Gift Vouchers) Act 2019 came into operation on Monday 2nd December.
The Act provides for:
Minimum expiry date of five years for gift vouchers;
Ban on contract terms that require gift vouchers to be spent in one transaction;
Ban on contract terms that limit number of vouchers that can be used in a transaction; and
Ban on cancellation of gift vouchers or imposition of charges by airlines where name of gift voucher recipient differs from name on passport.
The Act applies to gift vouchers defined ‘as any voucher, coupon, or other document or instrument, including in electronic form, that is intended to be used as a substitute for money in the payment, in whole or in part, for goods or services or otherwise exchanged for goods or services.
We encourage all members selling gift vouchers to familiarise themselves with the Consumer Protection (Gift Vouchers Act) 2019: Information note and FAQs.